We can ship to virtually any address in the world, international shipping takes around 7 working days from date of order with UPS for GI's and 10 working days for smaller items with Royal Mail International. For UK delivery expect a waiting time of around 1-4 working days from date of purchase.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Please email us for shipping times.
Trader76 Ltd does not hold any credit card information either on its website or office premises. Credit card merchant services are provided by Paypal payments pro (no Paypal account required when using a debit or credit card).
Customer Service & Returns Address
Submission Sniper C/O
29 Redhill Park
You can pay for items using any credit or debit card or use Paypal. Payments are made to Trader76 LTD. UK (Submission Sniper brand via Paypal. TRADER76LTD will show up on your credit card statement, or Paypal activity.
You may return (cancel your purchase) NEW or UNUSED items within 30 days of delivery for a full refund excluding related shipping costs. We' will also pay the return shipping costs if the return is the result of our error (i.e. wrong product or size) or perhaps major defect up to 90 days.
We will replace all major defects on all GI's up to 90 days providing customer pays for initial return free of charge. We do not refund associated shipping fees for general returns.
If you chose the wrong GI size we will ship back to you for £4 in the UK but customers will also have to pay for the initial return. We recommend Royal mail for small items and myHermes.co.uk signed For, for GI's Please check above for returns address.
For international orders we do not refund return shipping costs for any reason, if you buy the wrong size you will also have to pay for all associated shipping costs so please email us with any size query prior to purchase. If there is a fault with a GI or item on delivery please email us with pictures.
You should expect to receive your refund within two weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly less original shipping costs.
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item. If sending a return please include your order number and covering letter indicating you would like an exchange (include size and model) and your name and address.